Return Policy

At Bullfrogs & Butterflies, we strive to ensure your satisfaction with every purchase. Should you need to return an item, please review our return policy below:


1. **Return Window:** Returns must be made within 30 days of the original purchase date. We kindly ask that all returned items be in their original condition, unworn, and with tags attached.


2. **Eligible Items:** Most items are eligible for return within the specified time frame. However, please note that clearance items and swimwear are considered final sale and are not eligible for return or exchange.


3. **Proof of Purchase:** To process a return, please present your original receipt or proof of purchase. This helps us ensure a smooth and efficient return process for you.


4. **Refund Method:** Refunds for eligible returns will be issued in the original form of payment. Please allow up to 5 business days for the refund to reflect on your account.


5. **Return Process:** To initiate a return, simply bring the item(s) along with your proof of purchase to any of our store locations. Our friendly staff will be happy to assist you with the return process.


6. **Exchange Policy:** If you wish to exchange an item for a different size or color, we recommend returning the original item and placing a new order for the desired item. This helps expedite the exchange process and ensures the availability of the item you need.


7. **Damaged or Defective Items:** If you receive a damaged or defective item, please contact us immediately so we can rectify the issue. We may request photos of the damage or defects to expedite the resolution process.


8. **Non-Returnable Items:** In addition to clearance and swimwear, certain items such as personalized or customized products may be non-returnable. Please check the product description or inquire with our staff for clarification.


By shopping at Bullfrogs & Butterflies, you agree to adhere to the terms and conditions outlined in this return policy. We appreciate your understanding and cooperation in making your shopping experience a positive one.


If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us. Thank you for choosing Bullfrogs & Butterflies!